Comments on: Bad Apples http://charlesleaver.com/2009/06/bad-apples/ not for shrew Sun, 27 Dec 2009 09:02:47 +0200 http://wordpress.org/?v=abc hourly 1 By: chukaman http://charlesleaver.com/2009/06/bad-apples/comment-page-1/#comment-5 chukaman Sun, 14 Jun 2009 15:30:56 +0000 http://za.charlesleaver.com/?p=3#comment-5 *yey* finally a comment that didn't get stopped & which i have not lost yet like i did the first one. *yey* finally a comment that didn’t get stopped & which i have not lost yet like i did the first one.

]]> By: Roger Saner http://charlesleaver.com/2009/06/bad-apples/comment-page-1/#comment-4 Roger Saner Sun, 14 Jun 2009 12:26:34 +0000 http://za.charlesleaver.com/?p=3#comment-4 I'm glad there are a few people inside Core who can actually help. I think momentum is building rapidly against the Core group, when public disappointment with them will spill over into Core losing their license to import Apples. Tune in to 702 on Monday morning at 10am - this debate is going public! <a href="http://www.macgeek.co.za/2009/06/13/debate-on-702-monday-15-june-2009-at-11am/" rel="nofollow">http://www.macgeek.co.za/2009/06/13/debate-on-702-monday-15-june-2009-at-11am/</a> I’m glad there are a few people inside Core who can actually help. I think momentum is building rapidly against the Core group, when public disappointment with them will spill over into Core losing their license to import Apples.

Tune in to 702 on Monday morning at 10am — this debate is going public! http://www.macgeek.co.za/2009/06/13/debate-on-702-monday-15-june-2009-at-11am/

]]> By: chukaman http://charlesleaver.com/2009/06/bad-apples/comment-page-1/#comment-2 chukaman Fri, 12 Jun 2009 20:10:33 +0000 http://za.charlesleaver.com/?p=3#comment-2 <blockquote>Subject: Tried to comment on your blog Date: Thu, 11 Jun 2009 13:16:15 +0200 From: "Steve Davies" <steve @x.y.z> To: "Charles Leaver" <charles .leaver@x.y.z></charles></steve> Hi Charles, I have also had a difficult experience with Core and Project 3 over a Macbook Pro with a failed GPU. (In my view every Macbook Pro with 8600M chip that is used seriously is likely to fail or has already failed!) In my case my unit had the "wrong" symptoms so that was taken as a get-out-of-your-responsibilities-free ticket and they wouldn't fix it. I argued my case as hard as I could and with everyone I could find including Paul Damhuis, Applecare manager for South Africa. In the end I was at a dead end so I collected my system and took it home again. There as a last ditch I powered it up and lo-and-behold managed to induce the "right" symptoms. Proof that God is there and wants me to have a working Macbook Pro ;-) I made a video showing the expected behaviour (blank screen, no external video, but system otherwise running), then took it immediately back and managed to show them the right symptoms on the bench. So in the end I got it fixed. I did post the story at http://www.macgeek.co.za/2008/07/16/repairing-a-macbook-in-south-africa It was a very unhappy experience - no question a Macbook Pro is a high-end luxury product and Core's after-care service falls far short of the quality experience that it should be. Regards, Steve</blockquote>

Subject: Tried to comment on your blog
Date: Thu, 11 Jun 2009 13:16:15 +0200
From: “Steve Davies”
To: “Charles Leaver”

Hi Charles,

I have also had a difficult experience with Core and Project 3 over a Macbook Pro with a failed GPU. (In my view every Macbook Pro with 8600M chip that is used seriously is likely to fail or has already failed!)

In my case my unit had the “wrong” symptoms so that was taken as a get-out-of-your-responsibilities-free ticket and they wouldn’t fix it. I argued my case as hard as I could and with everyone I could find including Paul Damhuis, Applecare manager for South Africa. In the end I was at a dead end so I collected my system and took it home again. There as a last ditch I powered it up and lo-and-behold managed to induce the “right” symptoms. Proof that God is there and wants me to have a working Macbook Pro ;-) I made a video showing the expected behaviour (blank screen, no external video, but system otherwise running), then took it immediately back and managed to show them the right symptoms on the bench. So in the end I got it fixed.

I did post the story at http://www.macgeek.co.za/2008/07/16/repairing-a-macbook-in-south-africa

It was a very unhappy experience — no question a Macbook Pro is a high-end luxury product and Core’s after-care service falls far short of the quality experience that it should be.

Regards,
Steve

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